Privacy policy

DecoHub SL (“DecoHub,” “we,” “us,” or “our”) values and respects the privacy and confidentiality of the personal data of our users (“User,” “You,” or “Your”). This Privacy Policy aims to inform you about DecoHub’s practices regarding the collection, use, disclosure, and protection of any information you provide through our website www.decohub.io, including any subdomains, related applications, media, or digital mediums linked to or connected with it.

As an active participant in DecoHub’s online interior design and decoration event, or as a visitor to our Site, it’s important that you read and understand this Privacy Policy carefully. By providing us with your personal data and using our Site, you agree and consent to the processing of your personal data in accordance with this Privacy Policy. If, for any reason, you do not agree with the terms of this Privacy Policy, we request that you do not provide your personal data and do not access or use our Site.

This Privacy Policy is in compliance with the General Data Protection Regulation of the European Union (GDPR) and other applicable regulations and is an essential part of our commitment to processing your personal data with transparency, trust, and security.

Collection of your personal Data

At DecoHub, we strive to provide a personalized and high-quality experience to all our Users. To achieve this, it’s essential that we collect certain personal data about you when you register on our Site or use our services.

These personal data are pieces of information that you voluntarily provide to us when filling out registration forms or during purchase transactions on our Site, among other instances. The personal information we collect may include, but is not limited to, your full name, email address, phone number, billing address, credit card information, company details (if applicable), information about your preferences and consumption habits, as well as any other contact information you consider relevant for the provision of our services.

We may also collect demographic data, such as your geographic location, to enhance the relevance and personalization of our services. Additionally, we may collect additional information related to your participation in our online event, including comments, opinions, photos, or videos that you choose to share with us.

Please be aware that it is your responsibility to ensure that all information provided to DecoHub is accurate, complete, and up to date. If you provide any information on behalf of another person, make sure you have the proper permission to do so, and that the information provided is accurate and complete.

We remind you that we do not request or collect sensitive personal data, such as information related to your racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, genetic data, biometric data, data concerning your health, or data concerning your sex life or sexual orientation. We urge you not to provide such information on any of our platforms.

Use of your personal data

We use the personal information we collect for various business and organizational purposes, all aimed at improving your experience in our online event and on the Site, in accordance with applicable data protection regulations.

Account Creation and Management: We use your data to facilitate the creation and maintenance of your account on the Site. This includes verifying your identity, establishing the security of your account, managing your profile, and providing customer support, if necessary.

Event Communication: We use your email address and other contact information to send you event-related notifications, including registration confirmations, agenda updates, reminders, announcements of new exhibitors or presentations, and any other relevant information that can enhance your participation and experience at the event.

Management of Your Interactions with Us: We use your data to respond to your inquiries, requests, or complaints, to provide assistance in case of technical issues, and to manage any transactions you may carry out on the Site, such as purchasing products or services.

Event and Site Improvement: We use your data to gain a better understanding of how our Site is used and which aspects of the event are most interesting to our Users. This information allows us to make continuous improvements to our platforms and services, personalize your experience, and ensure our activities are relevant and engaging for you.

Legal Compliance and Risk Management: We may also use your personal data when necessary to comply with a legal obligation to which we are subject, to prevent or detect fraud, to manage risks, to resolve disputes, and to enforce our Terms and Conditions.

Marketing and Promotional Communications: With your consent, we may use your data to send you marketing and promotional communications about products or services we believe may be of interest to you, or to conduct surveys to gather your opinions and feedback on our services.

Please note that you will always have the opportunity to opt out of receiving direct marketing and market research communications at any time, simply by following the opt-out instructions in the communications we send you or by contacting us directly.

Disclosure of your personal data

We value your privacy and are committed to protecting it. Therefore, we ensure that we do not sell, rent, or trade your personal information to third parties for their marketing purposes without obtaining your explicit prior consent. However, there are certain circumstances under which we may share your personal information:

Service Enhancement: We may combine the personal information you provide with information we obtain from our service partners, other companies, and third parties to enhance the effectiveness of our Site, our services, content, and advertising. This may include tailoring Site features to your preferences, personalizing the advertising and content you see, and conducting research and audit analytics.

Service Providers and Collaborators: On occasion, we may share your information with trusted service providers who assist us in operating our Site and conducting our online event. These providers may include hosting services, payment processors, data analytics, email services, marketing and advertising services, legal services, and customer support services. All our service providers are required to maintain the confidentiality of your information and are not authorized to use your data for any purpose other than providing services on our behalf.

Legal Compliance and Rights Protection: We may also disclose your personal information if we believe that such disclosure is necessary to comply with the law, protect the rights, property, or safety of DecoHub, our users, or third parties, to the extent permitted or required by law.

Business Transactions: In the event that DecoHub becomes involved in a merger, acquisition, restructuring, sale of assets, bankruptcy, or any other corporate transaction, we may share your personal information with our corporate successors or third parties involved in such transaction.

In any case, any disclosure of your personal data will be in accordance with European data protection regulations and always in the interest of securing your information. We will inform you of any changes in how we handle your personal information, in compliance with our legal obligations.

Entendemos la importancia de proteger la privacidad y la seguridad de su información personal. Por eso, hemos adoptado una serie de medidas de seguridad técnicas y organizativas robustas y adecuadas para proteger sus datos personales contra el acceso no autorizado, la alteración indebida, la divulgación o la destrucción ilícitas, y cualquier otra forma de tratamiento ilícito o no autorizado.

No obstante, aunque nos esforzamos por proteger su información personal, ningún sistema es completamente seguro, y no podemos garantizar la seguridad absoluta de su información personal. Le instamos a que tome medidas para proteger su información personal cuando esté en línea, como cerrar la sesión cuando haya terminado de usar el Sitio, actualizar su software antivirus y mantener en secreto su nombre de usuario y contraseña.

Por último, le recordamos que usted tiene un papel fundamental en la protección de su información personal. Si sospecha de cualquier actividad inusual relacionada con su interacción con nuestro Sitio o con nuestra Compañía, le agradeceríamos que nos lo comunicara de inmediato.

Security of your personal data

We understand the importance of protecting the privacy and security of your personal information. Therefore, we have implemented a range of robust and appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, improper alteration, unlawful disclosure, or destruction, and any other form of unauthorized or unlawful processing.

However, while we strive to protect your personal information, no system is entirely secure, and we cannot guarantee the absolute security of your personal information. We encourage you to take steps to protect your personal information when online, such as logging out when you have finished using the Site, keeping your antivirus software updated, and keeping your username and password confidential.

Finally, we remind you that you play a crucial role in safeguarding your personal information. If you suspect any unusual activity related to your interaction with our Site or our Company, we would appreciate it if you would report it to us immediately.

Your privacy rights in the European Union

We are committed to compliance with the strictest data protection regulations and rules, including the European Union’s General Data Protection Regulation (GDPR). As part of this commitment, we want to make sure you are aware of the rights granted to you by the GDPR regarding your personal data. These rights are:

Right of Access: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you and, if so, to obtain a copy of your personal data.

Right to Rectification: If you believe that the personal data we have about you is inaccurate or incomplete, you have the right to request its rectification or completion.

Right to Erasure (“Right to Be Forgotten”): Under certain circumstances, you can request the deletion of your personal data. For example, if your data is no longer necessary for the purposes for which it was collected or if you withdraw your consent and there is no other legal basis for processing.

Right to Restrict Processing: In certain situations, you can ask us to restrict the processing of your personal data. For instance, if you contest the accuracy of your personal data, you can request that its use be limited until we can verify its accuracy.

Right to Object: You have the right to object to the processing of your personal data in certain cases. This is particularly applicable when processing is based on our legitimate interest or in the performance of a task carried out in the public interest or in the exercise of public authority.

Right to Data Portability: If data processing is based on your consent or the execution of a contract and is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit it to another data controller without hindrance from us.

Right to Lodge a Complaint: If you believe that we have not processed your personal data in accordance with the provisions of the GDPR, you have the right to lodge a complaint with the appropriate supervisory authority.

To exercise any of these rights or if you have any questions or concerns about how we handle your personal data, you can contact us using the contact information provided in this privacy policy. We remind you that any request to exercise your rights must be made by you individually and properly identified to ensure that we are dealing with the rightful data subject.

We strive to respond to all valid requests within one month, but it may take longer if your request is particularly complex or if you have made several requests. We will inform you if we need more than one month. We may ask you to provide additional information to confirm your identity before fulfilling your request.

Lastly, we remind you that the exercise of these rights is free, although it may be subject to certain limitations under applicable law.

Updates to this policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “last updated” date, and the updated version will become effective as soon as it is accessible. We recommend that you review this privacy policy regularly to stay informed about how we are protecting your information.

If you have questions or comments about this policy, you can contact us at info@decohub.io